Responsible Gaming: 18+ Play and Help on 1800 858 858
Gambling should stay fun, and this page sets out how we help you keep it that way. Playing at our casino is entertainment, never a way to make money or recover losses. If the fun stops, it is time to pause — and we give you the tools to do exactly that, plus the contacts to reach independent help in Australia whenever you need it.
Tools we offer
From your account you can set deposit limits, take a cooling-off break or self-exclude for a longer period. Our support team can apply these for you if you prefer, and once a limit or exclusion is in place we hold to it. We also verify age strictly: you must be 18 or older to hold an account, and we run KYC checks to enforce that rule.
- Set daily, weekly or monthly deposit limits.
- Request a short cooling-off period or a longer self-exclusion.
- Ask support to help you configure any of these controls.
- Keep play in proportion to your entertainment budget, never your essentials.
Where to get independent help
If gambling is affecting your life, free and confidential help is available around the clock. In Australia, Gambling Help Online offers 24/7 support on 1800 858 858. International services can also help if you are outside Australia, and reaching out early makes a real difference.
- Gambling Help Online (Australia): 1800 858 858 — gamblinghelponline.org.au.
- Gambling Therapy (international): gamblingtherapy.org.
- Gamblers Anonymous: gamblersanonymous.org.
Signs worth watching for include chasing losses, betting more than you planned, or gambling to escape stress. If any of that sounds familiar, use the tools above or reach out to a support service today. You can always return to our homepage when you are ready to play within your limits again.
Keeping play in balance
Healthy play comes down to a few simple habits: decide a budget before you start, treat any winnings as a bonus rather than income, and never bet money set aside for bills, rent or family. Time matters as much as money, so set yourself a session length and stick to it. If you notice you are playing to chase a loss or to escape a bad day, that is the moment to stop, not to push on.
Our tools are there to make those habits automatic. A deposit limit caps what you can put in over a day, week or month; a cooling-off period pauses your account for a short break; and self-exclusion locks it for longer if you need real distance. You can set any of these yourself, or ask support to apply them, and we will not lift a limit early just because it is asked for in the heat of a session.
Gambling should never carry the weight of a financial plan or a way to cope with stress. If it is affecting your relationships, your work or your sleep, please talk to one of the free services listed above — Gambling Help Online is available across Australia around the clock on 1800 858 858. Reaching out early is a sign of strength, not weakness.